End-User License Agreement

1. Your service agreement comes first

If your organization has signed an Atlas Client Service Agreement or another written agreement with Atlas, that agreement controls wherever it conflicts with this one.

2. License

Atlas grants you a limited, non-exclusive, non-transferable, revocable license to use the Service for your organization's internal business. You may not sublicense it or use it for anyone else.

3. Accounts and security

Access is by invitation from Atlas. Keep your sign-in details private. You are responsible for activity under your login, and you agree to tell us promptly if you think someone else has used it.

Atlas stores connected-system credentials encrypted and uses the narrowest access each system allows. If Atlas confirms unauthorized access to your organization's data or credentials that Atlas holds, we will tell your organization without undue delay.

4. Fees

The Service is provided as part of an engagement with Atlas. Any fees are set in your organization's signed agreement or order, not in this agreement. The iOS app does not sell anything.

5. Acceptable use

You agree not to:

• copy, modify, reverse engineer, or decompile the Service, except where the law allows it;
• resell, rent, or share access to the Service;
• try to reach another organization's data, or get around a security or usage control;
• upload malware, or scrape, crawl, or load-test the Service;
• use the Service to build or benchmark a competing product;
• use the Service for anything unlawful, including in violation of export control or sanctions law, or to send messages the recipient has not agreed to receive.

6. Actions Atlas takes in your systems

When Atlas acts in a system you have connected, those actions are limited to:

• Reads: retrieving information, such as availability, records, or status;
• Additive writes: creating something new, such as a lead, booking, note, or task.

Without a separate written agreement, Atlas will not delete or overwrite existing records, move money, issue refunds, change pricing, or send bulk messages to your customers or contacts. Every action Atlas takes on your behalf is logged and visible to your organization.

7. Connected systems

The Service can connect to systems your organization already uses, such as QuickBooks Online, HubSpot, Google, Calendly, Dropbox, Microsoft 365, and Twilio.

• Your consent: You authorize each connection on that provider's own consent screen, and only someone with authority over that account should do so.
• What we read: Atlas uses a connection only for the feature it supports. For QuickBooks Online, that is invoice and payment status.
• Disconnecting: You can disconnect a system at any time, from the provider's account settings or by asking Atlas. Disconnecting in Atlas Workspace deletes the stored credential.
• Their terms: Each provider's own terms still apply to your account with them. Intuit and the other providers are not parties to this agreement and are not responsible for the Service.

8. Text messages and calls

The Service can send texts and place or answer calls on your organization's behalf, including status texts and AI phone intake. Your organization is the sender, and it is responsible for:

• having the recipient's consent before a message is sent;
• honoring opt-out requests such as STOP;
• complying with the Telephone Consumer Protection Act, carrier rules including A2P 10DLC registration, and similar laws that apply to its messages and calls.

Atlas may pause messaging that puts your number, your registration, or your organization at risk, and will tell you when it does.

9. AI features

Atlas Intelligence, AI phone intake, and similar features produce automated output. That output can be incomplete or wrong. Review it before relying on it, and do not treat it as legal, financial, tax, or medical advice.

What you type or say to these features is processed by third-party AI models to produce a reply, as our Privacy Policy describes.

10. Your data

Your organization owns and controls its data. Atlas processes it on your organization's behalf to provide the Service, as described in our Privacy Policy.

If your organization's access ends and it asks in writing within thirty days, Atlas will revoke its access to your systems, return or delete the stored credentials, and export the configuration and action logs Atlas holds for your organization. Atlas may keep records it must retain for legal, tax, or accounting purposes.

11. Feedback

If you send us suggestions or ideas about the Service, Atlas may use them without any obligation to you.

12. Confidentiality

Each of us will keep the other's non-public business information confidential and use it only for the Service. That does not cover information that is public, already known, independently developed, or that must be disclosed by law. A signed service agreement's confidentiality terms apply instead where they exist.

13. Intellectual property

Atlas owns the Service, including its software, design, documentation, and general improvements to them. This agreement grants a license to use it, not ownership of it. Configuration and content Atlas creates specifically for your organization under a paid engagement belong to your organization as that engagement's agreement provides.

14. Third-party services and availability

• The Service depends on third-party systems Atlas does not control. Atlas is not responsible for their outages, changes, or decisions.
• Features marked beta or preview may change or be withdrawn and come with no commitments.
• Service levels and credits apply only where a signed agreement states them.

15. iOS app

If you use the Atlas Workspace app from Apple's App Store:

• This agreement is between you and Atlas only, not Apple. Atlas, not Apple, is responsible for the app and its content.
• Your license is to use the app on Apple-branded devices you own or control, as the App Store usage rules allow.
• Apple has no obligation to provide maintenance or support for the app.
• If the app fails to meet an applicable warranty, you may notify Apple, and Apple may refund the purchase price, if any. Apple has no other warranty obligation for the app.
• Atlas, not Apple, is responsible for any claims about the app, including product liability, failure to meet legal or regulatory requirements, consumer protection claims, and claims that the app infringes someone else's intellectual property.
• You confirm you are not located in a country subject to a U.S. embargo or designated as supporting terrorism, and are not on a U.S. list of prohibited or restricted parties.
• You must follow any third-party terms that apply when you use the app, such as your mobile carrier's.
• Questions or claims about the app go to Atlas at the contact details below.
• Apple and its subsidiaries are third-party beneficiaries of this agreement and may enforce it against you.

16. Suspension and termination

Atlas may suspend or end your access if you break this agreement, if your organization's engagement ends, or if needed to protect the Service or another client. You may stop using the Service at any time. When access ends, Atlas stops using your connected systems, and on request handles your data as described under Your data.

The sections on your data, feedback, confidentiality, intellectual property, disclaimer, indemnification, limitation of liability, and disputes continue after access ends.

17. Disclaimer

Except as stated in a signed agreement, and to the extent the law allows, the Service is provided "as is" and "as available," without warranties of any kind, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Atlas does not guarantee lead volume, revenue, conversion, search rankings, or any other business outcome.

18. Indemnification

Your organization will defend and indemnify Atlas against third-party claims arising from its data, the messages and calls sent on its behalf and the consent behind them, its misuse of the Service, or its breach of this agreement.

19. Limitation of liability

To the extent the law allows:

• Atlas's total liability under this agreement will not exceed the greater of the fees your organization paid Atlas in the twelve months before the claim, or one hundred U.S. dollars.
• Atlas is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost data, or business interruption.

These limits do not apply to a breach of confidentiality, to gross negligence or willful misconduct, or to liability that cannot be limited by law.

20. Disputes and governing law

This agreement is governed by the laws of the Commonwealth of Kentucky, without regard to conflict of laws principles.

If a dispute arises, we will first try to resolve it through good-faith discussion for thirty days, and then through mediation. If that does not resolve it within sixty days, either of us may bring it in the state or federal courts located in Boone County, Kentucky, and we both consent to their jurisdiction. Either of us may seek an injunction in any court with jurisdiction to protect confidential information or intellectual property.

21. General

• Force majeure: Neither of us is liable for delays caused by events beyond reasonable control, including outages of third-party services.
• Assignment: You may not assign this agreement. Atlas may assign it to an affiliate or as part of a merger, acquisition, or sale of its business.
• Relationship: Atlas is an independent contractor. This agreement does not create a partnership, employment, or agency relationship.
• Notices: Atlas may send notices to the email on your account or in the Service. Send notices to Atlas at hello@atlasys.io.
• Severability and waiver: If part of this agreement is unenforceable, the rest stays in effect. Not enforcing a term is not a waiver of it.
• Entire agreement: This agreement, together with our Privacy Policy and any signed agreement, is the whole agreement between us about the Service.

22. Changes

We may update this agreement. When we do, we will post it here with a new "Last updated" date, and for material changes we will tell organizations in the Service or by email when practical. Continuing to use the Service after a change means you accept it.

23. Contact

Atlas Advisory, LLC, doing business as Atlas Systems, Union, Kentucky. Email hello@atlasys.io or use our contact page.